Microsoft Excel Keeps Crashing or not responding? Lets fix it (7 working solutions)

Microsoft Excel sheet or file keeps closing automatically or not responding, hangs, freezes, or stops working? Here how to fix problems with excel sheets in windows 10.


Microsoft Excel a powerful spreadsheet program for data analysis and documentation features calculation, graphing tools, pivot tables, and more. undoubtedly it’s a very useful application widely used among the Microsoft Office suite. However sometimes while opening an Excel sheet you might experience Excel Keeps Crashing or not responding Issue. Sometimes the symptoms may be different Excel not responding, hangs, freezes, or stops working while trying to open or save an Excel sheet. It’s really frustrating when MS Excel stops working and keeps crashing but don’t worry In this post we have a few solutions apply to resolve this issue.

Why Does Excel Keep Crashing?

Microsoft Excel may crash due to any one or more reasons that include incompatible Add-ins, conflict with other programs, Outdated MS Excel programs, or compatible issues are common. Again problems with MS Office installation and Partially damaged or corrupt Excel file also cause Excel keeps crashing or Excel file to keep closing automatically on Windows 10.

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MS Excel crashed unexpectedly

If your Excel file keeps closing automatically or not responding, hangs, freezes, or stops working apply the solutions listed below and recommended by Excel experts from AssignmentCore.

If you are trying to open an Excel sheet from a network stored folder and that crashes frequently, then moving the file locally will help determine whether there is something wrong with the file, or with where the file is saved.

Temporarily disable or uninstall third-party antivirus if installed on your computer to check if a Conflict between Antivirus and Excel causing the issue.

Launch Excel in Safe Mode

This is the very first step you need to perform to check if certain add-ins are interfering with your Excel sheet causes the Excel file keeps closing automatically.

Start Excel in safe mode

  1. Press Windows key + R, type excel.exe /safe and click ok
  2. This will open Excel in a safe mode (You can look at the title bar to confirm the same)

If the Excel still keeps on crashing, then move on to the next method. But if you notice the Excel sheet work properly in safe mode then some add-ins may cause the issue.

Remove problematic add-Ins in excel

You can find out and remove the problematic add-ins by following the steps below.

  1. Open an Excel file and navigate to File > Options > Add-ins.
  2. Expand the menu of Manage, choose COM Add-ins and click Go button.
  3. In the pop-up window, uncheck the add-ins you want to disable and click OK to confirm.

Once done close the Excel sheet and open it again normally check if there is no more problem with the Excel sheet. In addition check this article from Microsoft support, How to troubleshoot startup problems in Excel.

Install Windows Update

Chances there Excel may crash or not respond on your computer because of bugs. You should try installing the latest updates for it to fix them.

  • Press the Windows key + S, type check for updates and select the first result
  • The Windows update screen opens, hit the check for updates button to allow download latest Windows updates from the Microsoft server,
  • Or you need to click on download and install if any optional updates are available.
  • Once done, restart your computer to apply them.

In addition Update, Microsoft Office, Word, Excel, and PowerPoint help of the following video.

Check For Conflicting Programs

When Windows starts, there are many processes that automatically get start executing in the background. And chances any of these programs may be conflicting with Excel application results Excel keeps crashing or not responding.

  • Press Windows key + R, type msconfig.msc and click ok
  • This will open the system configuration window
  • Go to the Services tab, checkmark on Hide all Microsoft Services then Select Disable all

Hide all Microsoft services

  • Now move to the Startup tab, click open task manager link
  • Again on task manager go to the startup tab,  and disable all unnecessary programs start at boot,
  • Click apply then ok, when ask for restart your PC and check if this helps fix the Excel crash problem on Windows 10.

Disable Startup programs

Clear Conditional Formatting Rules

If Excel freezes or crashes in Only One Spreadsheet there might be a problem with that particular sheet. In such cases clearing the conditional formatting rules help fix the problem.

  • Open the Excel sheet and select the Home tab
  • Now click ‘Conditional Formatting followed by Clear Rules then Clear Rules from Entire Sheet
  • If you have more than one sheet in the Excel workbook, repeat this step for all other sheets
  • Finally, click File Save as and save the Sheet as a new file at a different location

Clear Conditional Formatting Rules

Repair Installation of MS Office package

Again repairing the MS Office package also help fix the different issues with applications of MS Office suite, And probably a good solution to fix the Excel crashes issue as well.

  • Press Windows key + R, type appwiz.cpl and click ok
  • This will open the programs and features window, locate Microsoft Office among the list, right-click it and choose Change.
  • A new popup open, here select the radio button repair then click continue to start finding and fixing related issues.
  • It will take some time to complete the diagnosis process, Let the process complete once done restart your PC and open the Excel sheet to check its status.

Open and Repair the Excel sheet

Still need help, here is a tweak help several users to fix the issue. applicable only if a specific Excel file keeps closing automatically or not responding.

  • Press the Windows key + S type Excel and select Microsoft Excel from there,
  • On the File tab then Open, click Browse and locate the Excel sheet (which is causing the problem) select it
  • Click the arrow next to the Open button and then click “Open and Repair”.
  • A new popup opens, here click “Repair” if you want to recover as much Excel data as possible,
  • Click “Extract Data” to extract values and formulas from Excel when an attempt to repair the Excel is not successful.

Open and repair excel

Disable Microsoft Excel Animation

For a few users disabling animations in Excel not only resolves the Excel freeze and crash issue but also improves MS Excel performance.

  •  To disable the animations in MS Excel,
  • Open the Excel sheet, Go to File then Options
  • Click ‘Advanced’ and check ‘Disable hardware graphics acceleration animation
  • Click ‘OK’ to close the window and then restart MS Excel

Did these solutions help fix Microsoft Excel keeps crashing or not responding issues in Windows 10? Let us know in the comments below.

Also read:

Steve Ballmer
Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.

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