Laptop Audio Not working after Windows 10 update (Solved)

Running the Windows audio troubleshooter and updating the audio drivers should address Audio Sound Problems on your computer


Have had problems playing sound and audio after the Windows 10 update? Is HP laptop audio not working after installing the latest Windows 10 updates? Audio Sound Problems mostly occur due to Incompatible Installed Audio drivers. Also Incorrectly configured Sound Settings, Windows audio Service stopped for some reason, etc also cause Audio Sound Problems on Windows 10.

If your PC or laptop has an Audio sound playback issue the sound not working after the Windows 10 update running the Windows audio troubleshooter and updating the audio drivers should address the problem. Here is how to fix Audio Sound Problems on Windows 10.

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No sound after the Windows 10 update

  • Check your speaker and headphone connections for loose cables or the wrong jack.
  • Check your power and volume levels, and try turning all the volume controls up.
  • Some speakers and apps have their own volume controls, and you might have to check them all.
  • Connect to a different USB port, Audio Jack
  • Remember that your speakers probably won’t work when headphones are plugged in.

There may be settings related to the speakers that can solve audio problems and it is the first place to start when trying to figure out what is wrong.

Right-click the speaker icon at the right side of the taskbar and select Open Volume Mixer. This has sliders for things like the speakers and system sounds. Check that all the sliders are at the top for maximum volume.

Note: If headphones not working in Windows 10, Go to Settings > Privacy > Microphone and make sure “Allow apps to access your microphone” is active. This will fix the problem for you.

Allow apps to access your microphone

Run playing audio troubleshooter

To fix Windows 10 audio or sound problems, Run the built-in audio troubleshooter. It might be able to fix audio playback problems automatically.

To run the Audio Troubleshooter,

  1. select the Start button, type Audio troubleshooter in the search box,
  2. select Find and fix audio playback problems from the list of results, and then select Next.
  3. This fix will automatically diagnose and repair problems with sound and audio on your computer

fix audio playback problems 

Check the Audio services running, and identify if your Audio device is disabled or muted.  Also, determine whether the Audio device is plugged in or correct if the audio device is not set as default.

Restart windows after completing the troubleshooting process, and check the Audio sound working properly.

Restart the Windows Audio service

If for some reason, Windows audio service is disabled or not started, then you face Audio sound problems or audio services not responding, etc.

  • Open Windows services using service.msc form run window.
  • Look for Windows Audio service, if it’s running state, Right-click, and select restart.
  • If it’s not started, Right-click and select the properties
  • Change the startup type automatic, and start the service next to service status.
  • Click apply and ok to make save changes,
  • Also, check the dependencies service AudioEndpointBuilder is running,
  • If not then right-click on it and start and set it to Start Automatically at startup.
  • check whether Windows audio working properly or not.

Audio service

Update audio drivers

Faulty drivers are one of the most common reasons for almost all hardware malfunctions. If the installed audio driver is corrupted or incompatible with the current Windows 10 version you may face audio sound problems. Make sure that your sound card is working properly and is running with updated drivers.

Follow the steps below to update the audio driver

  • Press Windows + R, type devmgmt.msc, and ok to open the device manager,
  • Expand Sound, video, and game controllers
  • Select and right-click the installed audio driver, and select the option update driver.
  • Click on “Browse my computer for driver software”
  • Then click on “Let me pick from a list of device drivers on my computer”.
  •  After that, click on “High Definition Audio Device” and then click on “Next”.
  • A warning will show up, just click on “Yes” here and the driver will be updated.
  • Restart windows to take effect the changes
  • Now check the Audio sound problem is resolved.

update Audio driver software

Reinstall Audio driver

  1. Again open the device manager, expand Sound, video, and game controllers
  2. Right-click on the installed audio driver and select uninstall.
  3. Restart your device and Windows will attempt to reinstall the driver.

And if that didn’t work, try to install the drivers in compatibility mode.

Note: Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

  1. Download the driver from the manufacturer’s website.
  2. Right-click on the driver setup file and click on ‘properties’.
  3. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop-down menu.
  4. Now double-click on the setup file and proceed with the installation.
  5. Once this is done, restart the computer and check if the issue persists.

Try different Audio Formats

Windows lets you change the default sound format which affects sound quality. Sometimes a wrong format could lead to no sound issue. To Try Different Audio format

  • Press Win + R type mmsys.cpl and hit the enter key.
  • Here, select the speakers you are using and click on “Properties” below it.

select Speakers Properties

In the Speakers Properties, move to the “Advanced” tab and use the drop-down menu in the “Default Format” section to choose a format. Try selecting “24 bit, 44100 Hz” or “24 bit, 192000 Hz” and see if it fixes the issue. If they both don’t work, then give “16 bit, 44100 Hz” a try.

Select Default Format

Disable Audio Enhancements

You should also disable Windows 10’s built-in Audio Enhancements that may be interfering with the built-in enhancements of the speakers. Such interference could lead to both no sound and poor sound quality in Windows 10.

  • Move to the same “Speakers Properties” dialog like in the above method,
  • go to the “Enhancements” tab.
  • Here, check the option “Disable all enhancements”.

Disable Enhancements

Did these solutions help to fix Windows 10 Audio sound problems? Let us know on the comments below, also read,

Steve Ballmer
Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.

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