Microsoft Store won’t open error “You’ll need a new app to open this ms-windows-store”


Microsoft store fails to open after windows 10 update, Display error message “You’ll need a new app to open this ms-windows-store“. And this error prevents users open the Microsoft store or download new apps. Corrupt Windows Store cache files, Problems with your local/Microsoft user account, and system file corruption are some common reasons behind this problem Microsoft Store won’t open. In this post, we have few suggestions to fix the problem that prevents the Microsoft store to open.

Microsoft Store won’t open

Whether Microsoft store won’t open or fails to download apps from Microsoft server. Apply the solutions listed below to fix the problem.

- Advertisement -

Restart your PC and try to open the Microsoft store again. This will clear temporary glitches that may prevent windows 10 open the Microsoft store on your computer.

Temporarily disable or uninstall third-party antivirus software from your computer and also disconnect VPN if configured on your computer. And check the status of Microsoft Store won’t open problem.

Press the Windows key + R, type wsreset.exe and click ok. This action clears the Microsoft Store cache, and reset the Microsoft Store without changing account settings or deleting installed apps.

Install the latest Windows update

Make sure your system is up to date and has installed the latest windows updates. Installing the latest windows updates not only bring security enhancements but also resolve previous problems as well.

  • Press Windows key + X and select settings,
  • Click on update and security then hit the check for updates button.
  • This will look for any new windows updates available, and try to download and install them.
  • Once done you need to reboot your PC to apply the latest updates.

Run Windows Store Apps troubleshooter

Windows 10 has a built-in Store app troubleshooter And running this tool scans your computer, identifies the problems and attempts to fix the issues automatically. Run the Windows Store Apps troubleshooter and let the problem fix itself.

  • Press the Windows key + X and select settings,
  • Go to update and security then troubleshoot,
  • click the additional troubleshooters link
  • locate and select windows store, finally, click run the troubleshooter, and follow on-screen instructions.
  • This will start to diagnose problems that prevent Microsoft store function properly and try to fix them itself.
  • Once done restart your computer and check the status of your problem “Microsoft store won’t open”

Windows store apps troubleshooter

Reset the Microsoft Store app

If the windows store troubleshooter fails to fix the problem, then reset the Microsoft store app following the steps below. That restores app status to its default settings and fix problems prevent Microsoft open.

WSReset.exe Also Reset the windows store but this option is more advanced where it clears cache, clears all customization & changes and resets the Windows store app to its default setup as freshly installed.

  • Right-click on the Windows 10 start menu and select Apps & features.
  • Scroll down and locate the Microsoft store, select it then click the advanced options link
  • A new window opens with options to reset the app,
  • Click the reset option and confirm it when prompt this will delete apps data, preferences and sign-in details etc.
  • Once done restart your computer and see if it has helped.

Reset Microsoft Store Windows 10

Re-register the Windows Store apps

Here another solution helps most users to fix Microsoft store problems on windows 10.

  • Press Windows key + S, type PowerShell then click run as administrator,
  • Now enter the following script in the Powershell window and hit Enter,

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Let the script run and then after restarting the system, and open the Microsoft store it helps?

Reinstall the Microsoft Store

Still need help, reinstall the Microsoft store by following the steps below.

  • Open Powershell as administrator,
  • Run the command Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage to uninstall the Microsoft store.
  • Once done Restart your computer, and again open powershell as administrator,
  • Now run the command Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} to reinstall the microsoft store app.

Re register default Windows apps Windows 10

Repair corrupted system files

In addition, Run the System File Checker and DISM commands to check and fix system file corruption which might cause this issue.

  • Open command prompt as administrator
  • First run DISM command DISM /Online /Cleanup-Image /RestoreHealth.
  • Once the command execute 100% run system file checker command sfc /scannow
  • Let the scanning process complete 100%, once done restart your PC and check the status of the Microsoft store.

Create new user account

Also, create a new user account and check whether the Microsoft store open and function properly there. If yes try using that account and import your stuff from old account to it.

Did these soltuoins help fix

Steve Ballmer
Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.

Popular posts