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Microsoft temporarily pulls Windows 10 October Update, to investigate data deletion Problem

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Note: Today 13.11.2018 Microsoft Re-released the Windows 10 Aka 1809, you can Get October 2018 Update from here.

On 02 October 2018 Microsoft officially announced the availability of Windows 10 October 2018 update for everyone with a number of new features and improvements. As soon as users install the windows 10 version 1809 via “Windows update, Using media creation tool or using windows 10 upgrade assistant” There are a number of users report their documents folder had gone missing after an upgrade to the October 2018 Update. Some other report like Windows 1809 update wiped my documents, Photos etc. One of frustrated user Robert Ziko complained about losing more than 220GB of data across his documents and photos folders.




I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in the amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Microsoft temporarily pulls Windows 10 October Update

And now today Microsoft has wisely suspended the rollout of its big October 2018 update version 1809 to investigate data deletion bug.

Microsoft confirms “Windows 10 October 2018 Update has been pulled”

Following a growing number of troubling reports from Windows 10 users citing data loss, today Microsoft Explained its support site for Windows Update.

“We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating,”

Company recommend Do not install October 2018 Update

Also, the company adds.“If you have manually downloaded the Windows 10 October 2018 Update installation media, please don’t install it and wait until new media is available. We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers,”

If you have already upgraded to the October 2018 Update, you should be able to recover back to the previous update by heading into Settings > Update & Security > Recovery > Go back to the previous version of Windows 10. This will restore your OS to the previous feature update that was running, likely the April 2018 Update. And Microsoft is now recommending that affected users contact the company directly,

And While visit the Windows 10 download page, you’ll be greeted with old “Windows 10 April 2018 Update” heading. Microsoft has also removed the ISO links and the Media Creation Tool is not downloading the October 2018 Update (version 1809) anymore,

Windows 10 October 2018 Update has been pulled
Windows 10 October 2018 Update has been pulled

It’s not yet known when the rollout is resume but we expect on upcoming October Patch Tuesday update next week, this would be a good time to and October 2018 update re-become available to everyone.

Update 13, November 2018:

Windows 10, version 1809 Re-Released


And Finally Today (13/11/2018) Microsoft Re-released the Windows 10 October 2018 Update Aka 1809 for everyone. The Rollout process begins in stages so Not everyone receives the feature update at the same day. Means in upcoming days you receive a notification to Install Windows 10 1809 via Windows Update. Also, you Can Fallow this steps to Get installed October 2018 Update right now.

Download Windows 10 October 2018 Update

Update 30, October 2018: 

Microsoft hasn’t officially revealed the new launch date of Windows 10 October 2018 Update (version 1809). Today company released the Windows 10 October 2018 Update Build 17763.107 (KB4464455) to Windows Insiders in the Slow and Release Preview rings. This Cumulative Update contains the same fixes as Build 17763.104 plus these two additional fixes:

  • We fixed the issue where dragging (extracting) files from a .zip file in File Explorer to a write-protected location you don’t get a “Do you want to replace these files” prompt and the copy action fails silently.
  • We fixed an issue causing roaming profiles to not work correctly

Update 16, October 2018:

Microsoft still investing bugs causing the problem on October update, and today Microsoft released KB4464455 as a cumulative update, but only for the participant of the Windows Insider Program with devices enrolled in the Slow and Release Preview ring.

According to the company installing this update bumps the OS to windows 10 17763.104 and fixes issues causing compatibility issues with third-party antivirus software and virtualization products. In addition, update KB4464455 address driver compatibility issues, certain application becoming unresponsive after resuming from standby, and Microsoft Edge not working correctly with the Input Method Editor (IME).

Update 09, October 2018:

Microsoft fixed Windows 10 update bug that deleted folders

Today Microsoft announced In a blog post, that it has identified the underlying cause of the bug that deleted data for some customers who were among the first to install the Windows 10 October 2018 Update. This is related to a feature called “Known Folder Redirection (KFR)” and an attempt to remove extra duplicate folders that could cause lost files in three specific scenarios. The fix is rolling out to members of the Windows Insider Program first. If every thigs goes well, October 2018 update available for everyone in a few days.

We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation. Also, Microsoft Support and our retail stores customer service personnel are available at no charge to help customers. 

Writes John Cable, Director of Program Management, Windows Servicing and Delivery

Also For those who previously installed the Windows 10 October 2018 Update without incident, Today Microsoft released the first Windows 10 cumulative update KB4464330 for October 2018 Update version 1809 that bumps OS to Windows 10 Build 17763.55. The update includes quality improvements and addresses one issue that affected group policy expiration. You can read what’s new on Windows 10 Build 17763.55 from here.

This New update bug is not new as previously Microsoft has had similar issues with the release of April 2018 Update, which it delayed from the start of April to the very last day of the month to give engineers more time to fix BSOD bugs.

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