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Solved: Photos App not opening on windows 10 version 1803

If After upgrade to latest Windows 10 version 1803 Photos app causing problem, Windows 10 Photos App didn’t start (Photos won’t open or crashes) prevent users to open and view image files or photos with the Photos App. Here some solutions you may apply to quickly fix Photos App not opening on windows 10 April 2018 update.

Fix Photos App not opening on windows 10 April 2018 update

Microsoft regularly rolls out security updates with bug fixes, may the latest windows update contain the bug fix which causing photo app not opening, crashes. We recommend check and install updates from settings -> update & security -> windows update and check for updates.




Temporarily disable security software, and make sure your Display driver is updated. Outdated, incompatible Display driver fails to open graphics contents that’s why we recommend check and update your graphics driver.

Press Windows + R, type WSReset.exe to reset windows store cache (As Photos app is a window store app, this is helpful to fix this issues ). Close the Windows Store App and then try to launch the Photos App again.

Run the Windows store apps troubleshooter from Settings ( Windows + I ), click on update & security then Troubleshoot and look for windows store apps. Click on it and Run the troubleshooter as shown image below. This will check and fix the problems which causing windows store apps from working properly. After that restart windows and open windows, store check this working properly.

Windows store apps troubleshooter
Windows store apps troubleshooter

Also, try to reset the photo app to its default setup from settings ->  Apps -> Apps & Features -> Scroll down and click on Photos -> Advanced options Then click on Reset button on as shown image below. That’s all Close the window, restart windows and on next start check photo app opening and working properly.

Reset photos app
Reset photos app

Run the System file checker utility to make sure missing corrupt system files not causing Photo app to crash or not opening. Open the command prompt as administrator, type sfc /scannow and hit the enter key. this will check for missing corrupted system files if SFC found any this will restore them from %WinDir%\System32\dllcache.

Wait until 100% complete the scanning process, After that restart windows. If Sfc scan results “windows resource protection found corrupt files but was unable to fix some of them” Then Run DISM command dism /online /cleanup-image /restorehealth to repair system image and enable sfc to do its job. After Run DISM command again Run SFC utility, Then restart windows and check photos app working properly.




Create a new user account and check with new user account profile photo app working properly. To create a new user account open command prompt as administrator, type  net user <username> <password>/add

create user account using cmd
create user account using cmd

Then type command net localgroup administrators admin /add to add the newly created user account on to Administrator group. That’s all type exit to close the command prompt, log off from current user account and login to newly created user account and check photos app working.

Uninstall and Reinstall Photos App

If all above solutions fail to fix the issue, Then the final option Reinstall the photos app. As this is the built-in app we cant uninstall this, Open PowerShell ( admin ) Then perform command below to remove the built-in photos app.
Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage

command to remove photos app
command to remove photos app

After executing the command restart windows, And on next start, open windows store search for photos and select Microsoft photos app and click Get button to download and install photos app on your Windows 10 system.

Download Microsoft photos app on windows store
Download Microsoft photos app on windows store

That’s all, And i am sure applying these solutions your photos app start working normally without any problem or app crash. Still, need any help or have any suggestion about this post feel free to comment below. Also, Read Timeline Feature is not working in Windows 10 version 1803.

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