Windows 10 May 2019 Update

solved: Skype not responding on windows 10 April 2018 update V1803

If you found skype not working After upgrade to Windows 10 version 1803. Or as some other users report “Skype frequently and randomly stops responding and user have to close & re-open it again, sometimes cutting off video calls and things, which is rather annoying!” Here some solutions you may apply to get back Skype working normally.

Apply Solutions below If you are using windows 10 building Skype app 

Open the Start Menu, select Settings > Privacy. Go to Microphone and enable “Let apps use my Microphone,” then go to Camera and enable “Let apps use my camera hardware.”

Reset skype app to its default setup from settings -> Apps -> Apps & Features -> scroll down and look for skype app. Select and click on Advanced options as shown image below.

skype advanced options
skype advanced options

When you click on Advanced options this will open a new window, here scroll down and look for Reset option. When you click on it warns “this will delete apps data include singing details ” again click Reset.

reset Skype
reset Skype

If reset Skype didn’t fix the problem simply uninstall the application from settings -> Apps -> Apps & Features -> select skype -> Advanced options and uninstall. After that Restart windows on next start, open windows store search for skype and install the app. Now login with your credentials and check skype app working properly without any problem or error.

Apply Solutions if you are using Skype app desktop version

First of all Upgrade Skype to the latest version, To do this Open Skype. Click Help and then Check for updates.

Microsoft regularly rolled out security updates to fix bugs and errors, and may the latest windows update contains the bug fix which causing skype stop responding. Open settings -> update & security -> windows update And check for updates.

If both options fail to fix Press windows + R, type appwiz.cpl. This will open programs & features, Here right click on skype app and select uninstall. Restart windows and on next login visit skype official page and download and install the latest Skype version.

Also, Open the command prompt as administrator and perform command below to reset network configuration to make sure network & internet connection not causing Skype to working properly

ipconfig /release; 
ipconfig /renew; 
netsh winsock reset; 
netsh int ip reset; 
ipconfig /flushdns; 
ipconfig /registerdns;

After that close command prompt and restart windows. On next login open skype and check there is no problem with skype app. Also, Read Timeline Feature is not working in Windows 10 version 1803.

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