A simply Windows 10 Technology Blog.

Fix System Service Exception windows 10 Blue screen Error

0 59

Getting System Service Exception windows 10 Blue screen Error continuously. Due to this blue screen error unable to login to windows. Looking for solutions to fix this ‘ System Service Exception windows 10 Blue screen Error permanently. You are on right place Here we have some working solutions to fix System Service Exception BSOD error. System Service Exception windows 10 Blue screen Error has bug check 0x0000003B. Mainly This Error occurr when some exception happened while performing a routine that switches from non-privileged code to privileged code. Having this problem indicate that windows operating system having some trouble to proceed one or more of your system’s process. In other words, this means that your Windows installation and your drivers are incompatible with each other.

Mostly this error occurs at windows start up with a blue screen, And also sometimes when you wake up the PC from sleep mode or while using the internet. Suddenly PC stop working and show a blue screen Error like : ‘Your PC ran into a problem and needs to restart. We are just collecting some error info, and then you can restart’. If you’d like to know more, you can search online later for this error: SYSTEM SERVICE EXCEPTION’.

Cause of System Service Exception windows 10 BSOd Error

The most common cause for SYSEM_SERVICE_EXCEPTION error is corrupt, outdated or malfunctioned drivers. Corrupted or missing protected system files, Sometimes this error is also caused due to bad memory or incorrect Registry configuration. Also, this error occurs when Graphic card drivers cross over and pass incorrect information to the kernel code.Pending updates or Buggy updates etc.

How To Fix system service exception windows 10 Blue screen Error

After understand the problem and cause behind this System Service Exception windows 10 Blue screen Error. Now here fallow bellow solutions to fix this BSOD error permanently. Start with basic troubleshooting.

Remove all external devices include power cable and VGA cable. For laptop users shutdown windows and remove battery. Now Press and hot the power button for 30 sec. Now attache only power cable, VGA cable with keyboard and mouse and start windows. For laptop user simply again insert the battery and start windows normally. Now check problem fixed. If not fallow next instruction.

Access Advanced boot options

Most of times due to this blue screen user unable to access the desktop to perform troubleshooting steps. If you are also unable to access user desktop to perform troubleshooting steps then windows advanced boot option is very helpful for you. “Advanced startup” options formerly known as Advanced boot options” that can help you to Troubleshoot, diagnose, and fix your PC if it is having problems starting. Advanced Startup Options is the central fix-it location for the entire operating system. From Advanced Startup Options you can access Windows diagnostic and repair tools like Reset This PC, System Restore, Command Prompt, Startup Repair, Safe Mode boot and much more. Check How to access advanced boot options.

Also you can refer bellow video to know more about advanced boot options.

Perform Startup Reapir

Now when you Access the windows Advanced Startup options click on Startup Repair As Shown Bellow image.

Windows 10 Advanced Boot Options


System will restart and start diagnose your system. During this diagnostic phase, Startup Repair will scan your system and analyze the various settings such as

  1. Missing/corrupt/incompatible drivers
  2. Missing/corrupt system files
  3. Missing/corrupt boot configuration settings
  4. Corrupt registry settings
  5. Corrupt disk metadata (master boot record, partition table, or boot sector)
  6. Problematic update installation

If Startup Repair detects any of these types of problems, it will automatically attempt to fix them.

Start windows into safe mode

If above method fails to fix System Service Exception windows 10 Blue screen Error. Then start windows into safe mode will help to perform troubleshooting steps. safe mode is inbuilt troubleshooting feature which disables unnecessary and programs during the startup process. windows 10 safe mode loads the operating system with an minimal set of system device drivers just enough to boot windows OS and in safe mode the start up programs , add-ones etc do not run. On windows 7 press F8 key continuously during boot to access safe mode. On windows 10 and 8.1 Access safe mode will be different Check Different ways to boot into safe mode on windows 10 and 8.1.

Run BSOD Troubleshooting Tool ( only applicable for Anniversary update installed usrers )

With windows 10 Anniversary update Microsoft added a BSOD troubleshooting tool. Which find and fix windows 10 Blue screen errors. If you are windows 10 anniversary update user first we recommend to run this BSOD Troubleshooting tool and let windows to find and fix BSOD error itself. ( for windows 8.1 and 7 users skip this step )

To run this tool click on start menu search type Troubleshoot and hit enter key. Here click Hardware and Sound & from there select Blue screen under Windows. Now click on Advanced and make sure “Apply repairs automatically” is selected.
Click Next and let the process finish.

With windows 10 creators update this tool get some improvements. You can simply find it under settings -> update & Security -> on left pane select Troubleshoot – > Here on middle pane you will find blue screen under find and fix other problems.

Run blue screen troubleshooting tool

After run this tool Reboot your PC and check System Service Exception Windows 10 BSOD fixed.

Disable fast startup and hibranete

Most of time windows 10 New hybrid shutdown feature ( fast startup ) can cause BSOD error while getting up from sleep mode. If you are getting the blue screen while wake up from sleep mode we recommend to disable hibernation and fast startup option. You can do this easily with single command

Open an elevated command prompt instance And Type the following command and hit enter key to execute the command.
powercfg -h off
This will disable both hibernation and Fast Startup at once.

Remove Security Update KB2778344

Some users report after uninstall the KB2778344 update they no more face system service exception windows 10 bsod error.  You also try  this option on safe mode only Go to Control Panel > Programs > Programs and Features and click on View installed updates. Now right click on Security Update for Microsoft Windows (KB2778344) and Select Uninstall to remove this update. In Uninstall an update confirmation box, click on Yes. After uninstalling, restart your PC. Now check problem fixed.

Disable Google Update Services

Some programs like Google Chrome and Firefox keeps checking for the new updates regularly. Most the time, these checkup happens when you restart your PC every day and start the program. Some times google automatic update services can cause this system service exception error. To fix this problem, You must try to disable google update services and check if it resolves the issue.

Press Win + R, Type msocnfig and hit enter key. Here on system configurations window move to services tab. Scroll down and look for google update service. As shown bellow image uncheck both options click apply and OK. This will as Restart windows to take effect the changes you have made. Restart windows and check worked for you

disable google update service

Check system for malware virus infection

There is a chance that your system service exception error could be related to a malware infection on your PC. If you check your error log, you may find that the system service exception error was caused due to a bad address to win32k.sys. This happens if win32k.sys file is corrupted or got infected with malware. For this cause we recommend to Download and install a latest updated Antivirus software and perform a full system scan. If found anything suspicious, take appropriate action, and that might fix system service exception error.

Recommended Download MalwareBytes Anti Malware 2.2 premium

Run a sfc utility to repair corrupted files

Windows system files are the important part of OS to run smoothly. And if any system file get corrupted, damaged or missing then the windows start mis-behaving like show errors , startup problems, and may this System Service Exception windows 10 BSOD error is one of them. You can check and repair corrupted system files using windows SFC utility.

The SFC utility will remove most windows problems. System File Checker is a free utility which allows users to scan for corruptions in Windows system files. And If this System File Checker finds out the protected files are overwritten by incorrect files, it will extract the correct system file from the system file backup (namely dllcache) and replace the incorrect file. We recommend Run System file checker on windows safe mode for better result.

Check Hard Disk for Errors

After check the corrupt system files using system files checker We also recommend to perform CHKDSK utility to find out the hard disk errors and bed sectors. But to find out and repair the hard disk error you have to add some extra parameters. Here fallow bellow how to do this.
First Press shortcut key Win + X , and click on Command Prompt (Admin). In the command prompt window, type chkdsk c: /f /r command and press Enter key.
Tip: CHKDSK is the short of Check Disk, C: is the drive letter you want to check, /F means fix disk errors and /R stands for recover information from bad sectors.

Check Hard disk errors bed sectors using chkdsk

When it prompt “Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)“. Answer Yes to that question by pressing the Y key on your keyboard and press Enter. Restart your computer. After restarting, the disk checking operation should start. Wait until Windows check your disk for errors.
During this scanning and repairing process this command utility check hard disk errors, bed sectors. if found any thing this tool try to repair itself or If this unable to fix the error itself then this will notify you when is the problem cause. So that You should try to fix them. Also there are many system optimizer tools available online. You can use anyone, If you trust that program. Now After restart check windows working smoothly.

Install Latest Device Drivers

This system service exception windows 10 Blue Screen can occur due to problematic drivers. Mostly Update your Intel and AMD drivers. Also update your Graphics or Video drivers via Device Manager.

To do this, Press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager. Here right click and update the driver which has yellow exclamation mark including Video Card Drivers, Sound Card Drivers etc. We strongly recommend to check and update bellow drivers.

  1. Video Graphic driver
  2. Sound driver
  3. Network adapter

If you find any yellow exclamation driver right click and select update. If widows fails to install latest update for that We recommend, Simply again right click on it and select uninstall, Restart windows.  Now on other pc visit Device manufacturer website, Look for latest available driver for particular device, download And install it. Check after update device drivers blue screen error stopped or not.

Make sure windows have latest update installed

Microsoft pause day to day update with lots of new features, Security improvements and bug fixes. And may with this update your BSOD bug will get fix. So that we strongly recommend to check and install latest windows updates. You can check windows for latest updates from Settings -> Update & security -> check for update.

Check Bed Memory modules

Most of blue screen errors occur due to corrupt system files and bed memory modules. Malfunctioning or incorrectly setup RAM can lead to anything from BSODs to systems being completely unable to boot. You must check the hardware, see if all sticks are functioning properly, and if everything is okay, check the timings and frequencies, as certain motherboards and processors, especially from AMD, can be very tricky with this.

The hardware check is very easy. First of all, turn off your computer. You could also unplug it from the power source as a safety precaution. Open the lid, and locate the RAM sticks. What you should do is remove all of them, and try to power on the computer with every stick, one by one. If one of them is faulty, your system won’t turn on and you will know that you should replace it with a new one.

Run memory diagnostic tool

Also you can use windows inbuild memory diagnostic tool which help to find out memory errors. To run this tool Type memory in the Windows search bar and select Windows Memory Diagnostic. Next select option Restart now and check for problems. This will restart widows and start memory diagnostic. It will take some time to complete wait until 100% complete. After that this will show you results if any error found. Or you can manually check memory diagnostic tool results.

Perform System Restore

I hope After perform above methods your problem system service exception windows 10 blue screen error can get fixed and you no more face this BSOD error. If you are the one still getting problem after perform above methods then system restore can help you to get rid of this issue.

Windows system restore can revert back your system setting to previous working state, where windows working without any errors. Here read How to perform system restore on windows 10, 8.1 and 7 computers.

These are some best working solutions to fix “system service exception windows 10 Blue screen” Error. I hope you find help ful these steps to get rid of this system service exception BSOD error. Have any query, suggestion feel free to Discuss on comments bellow. Also you can share your windows 10 problems directly to us via our contact us form.

You might also like