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3 ways to fix windows 10 camera app problems

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Did you notice Windows 10 Camera app fails to launch with an error  “something went wrong make sure your camera is connected and not being used by another app”  or We can’t find your camera error 0xA00F4244? This is mostly caused might be there an antivirus software that’s blocking the webcam or camera, or it could be an outdated webcam driver. And sometimes if the installed Driver for Imaging devices is corrupted, not compatible with the current windows version this will cause windows 10 camera app problems. Here some effective solutions to fix camera app not working, windows 10 camera app stopped working, camera is being used by another application windows 10 etc.

Issue: Windows 10 camera app not working ( We can’t find your camera error 0xA00F4244 )

After Recent windows 10 Upgrade when turn on the Webcam on my laptop its fails to open with A error message we can’t find or can’t start your camera (including error codes 0xA00F4244 or 0x200F4244), For some other users the Error would be different “something went wrong make sure your camera is connected and not being used by another app”




Fix windows 10 camera not working

As discussed corrupted, incompatible Imaging devices driver is the main reason behind this problem. Some other are such as antivirus blocking, the external webcam device is not connected properly, the Camera app is turned off etc. Let’s follow steps below to fix windows 10 camera app problems.

Start with basic first disable your Security software, ( Antivirus, Antimalware ) To check and make sure antivirus not blocking the camera app to run.  Simply Right-click on the Antivirus Program icon from the system tray and select Disable.

To disable Firewall open control panel ->  System and Security -> Windows Firewall -> on the left window pane click on Turn Windows Firewall on or off. and Select Turn off Windows Firewall and restart your PC.

If you are connected an External USB webcam, Then try to connect the same to the different USB port.

Run the Hardware and Device Troubleshooter form Control Panel > Troubleshooting > View all to locate built-in troubleshooters. To check for the faulty hardware device. Again From  Control Panel > Troubleshooting > View all Run The Windows Store App troubleshooter ( Camera app is a windows store related app ) To check and fix if the camera app has an error.

Again from windows 10 Settings -> Privacy -> Camera Make sure the toggle below Camera which says “Let apps use my camera hardware” is turned ON.




Reset Camera App to Default setup

Reset the Webcam app to its default setup, Which may fix if the problem started due to any wrong configuration on the camera app. To do this  Open the Settings app. Navigate to Apps > Apps & features. Look for the Camera app entry and click on the same to see Advanced options click on it.  click the Reset button. When you see the confirmation flyout, click the Reset button to reset the Camera app to its default setup.

reset camera app to default setup
reset camera app to default setup

Roll back your webcam driver

Webcam Driver, This is the most common reason behind Windows 10 Camera app problems. If the problem Started after recent driver upgrade, Or windows upgrade we recommend to first try to Roll back your webcam Driver to the previous version by following steps below.

Press Windows + R, type devmgmt.msc and hit enter key To open Device manager window. Here Expand Imaging devices or Sound, video, and game controllers or Cameras and find your webcam listed under it. Right-click on your webcam and select Properties.

Roll back your webcam driver
Roll back your webcam driver

Select the Driver tab, select Roll Back Driver, and then choose Yes. (Note that some drivers don’t provide a rollback option.)  Select Yes to continue with the rollback and reboot your PC once the process is complete. After that check and open Camera app hope this time start without any error.

Re-install Webcam Driver

If rolling back didn’t work or isn’t available, uninstall your webcam driver and scan for hardware changes. Again open Device manager, Expand Imaging devices or Sound, video, and game controllers. right click on installed Webcam Driver and select Uninstall Delete the driver software for this device and then select OK. Now Restart windows And check on next login windows will automatically install the Webcam Driver.

uninstall camera Driver
uninstall camera Driver

If not open Device manager click Action menu, and select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again. If your webcam still doesn’t work, try looking for help on the webcam manufacturer’s website. Also Download The latest available driver version for your Webcam from the manufacturer website and install it. check Windows camera app started working.




Tweak Windows Registry Editor ( to fix webcam problems )

And The last tweak the windows registry to fix the problem. Before make any modification backup your windows registry database. Then type regedit on start menu search and hit enter key. on windows registry Editor Nevigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media Foundation\Platform

Right-click on Platform then select New > DWORD (32-bit) value. And name this new DWORD as EnableFrameServerMode.

Create new DWORD key
Create new DWORD key

Double click on EnableFrameServerMode and change it’s value to 0. Click OK and close the registry editor, Restart windows to take effect the changes. Now On next start open camera app and check hope this time it starts normally without any errors.

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These are some most effective solutions to fix windows 10 camera app problems ( windows 10 camera app not working, not opening, Stopped working, something went wrong 0xa00f4271, we can’t find your camera 0xA00F4244 or 0x200F4244 etc ). And i am sure applying above solutins windows webcam will back to normal stage. Still have any query, suggestion about this post feel free to discuss on comments below. Also Read Top 5 Free Antivirus for Windows 10 PC 2018 edition.

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