Windows 10 Tips and How to Guide

How to Fix Windows 10 Doesn’t Recognise Android Phone? 2020

windows 10 doesn't recognize android phone Instead, your phone only charging whenever you connect with your PC? Lets resolve this particular issue.

Connecting an Android phone to Windows 10 computer is simple, the drivers install automatically as soon as you connect the device via USB cable and that’s all. Normally Windows 10 recognize Android phone as an MTP (Media Transfer Protocol) device and quietly mount it. But what if Windows 10 computer doesn’t recognize Android Phone even after connecting it with a USB cable? Several users report, phone not connecting to pc only charging or android device not showing in windows device manager.

There are different reasons why android Phone not showing up on pc, malfunctioning port, the USB cable is damaged, incorrect connection mode or a lack of proper drivers and more. Here in this article we explorer we have different workarounds that help fix if the problem with the Android phone’s connection to the PC.

Windows 10 doesn’t recognize Android phone

If you are also struggling with similar problem, Android Phone not connecting to pc only charging or not showing in device manager follow instructions listed below.

  • Make sure you have original or OEM USB cable and check there No damage to the cable.
  • If the USB port or cable that you’re using is defective or damaged, will prevent your computer from recognizing your device. Most computers have multiple USB ports, try a different USB port to see if your phone connects.
  • You should also try connecting using a different USB cable and check if that makes your computer recognize the android phone.
  • Reboot your android device and windows 10 as well that fix if temporary glitches do create some trouble while connecting them.

Here the solution works for most users: 

  • Open device manager and look for “Unknown Device” under “Other Devices” or “Portable Devices“.
  • Try right-clicking then selecting “Uninstall“.
  • Once the device is removed, disconnect your phone and restart Windows by going to “Start” > “Restart“.
  • Let’s reconnect the Android phone again, check this time your computer recognized the device.

Change USB configuration Settings on Android

In order to transfer files between your computer and phone, you need to connect your Android phone as a media device (MTP). check and Configure USB Connection Settings following the steps below.

  • Open Settings on your android phone then find Storage in the list below.
  • Click on more icon in the top right corner and select USB computer connection
  • Now, select the Media Device (MTP) under USB configuration and tap on it.
  • That’s all, Plug in your Android device to your computer, check if this time the device recognized without any problem

USB configuration Settings on Android

Reinstall Android drivers

windows 10 doesn’t recognize Android phone because you might not have the recent drivers, or your drivers might not be properly installed. If installed drivers are corrupted then re-installation will probably fix the issue.

Uninstall current Android drivers:

  • Press Windows key + R, type devmgmt.msc and click ok, to open device manager.
  • Navigate to your Android device, You will find it under Other Devices or Portable devices.
  • Simply right-click on the device’s name and select Uninstall.
  • Once uninstalling done with, disconnect your smartphone and reboot your PC.

Reinstall Android drivers:

  • Now try reconnecting the android device, and wait for Windows 10 to install the drivers again automatically.
  • Check Android Phone Recognized or not On Windows 10.

uninstall Android drivers

Install MTP USB Device Driver

The most common reason your Android phone isn’t recognized because of driver issues. Let’s try to update your drivers, which most probably fix the problem as recommended by most users.

  • Press Windows Key + X and select Device Manager from the menu
  • This will display all installed device driver list, scroll down and Expand portable devices
  • Right-click on your Android device and select Update Driver

Update Android device

  • Tap on Browse my computer for driver software then Click on “let me pick from a list of available drivers from my computer”
  • Here From the following list, select MTP USB Device and click Next.

Update MTP USB Device

  • Once the installation of the driver is complete, reboot your PC and check this time the Android device should now be recognized by the PC.

Android device not showing in windows device manager

If the Android Device not showing in the device manager Ensure that your Android device is unlocked and not sleeping while connected via USB.

Try using a different USB cable, or try connecting your Android device to a different computer using the same USB cable.

  • Open device manager using devmgmt.msc
  • Click on the action (at the top) then Scan for Hardware Changes It should detect your device

scan hardware changes

Enable USB Debugging

Several users reported, allowing USB debugging help with this issue. To allow USB debugging on your Android phone, do the following:

  • Open Settings > About phone > Developer options” and enable Developer Options and Enable USB Debugging
  • If the Developer option is not available then Navigate to Apps > Settings > System > About phone.
  • Tap upon the Build number seven times consecutively. This will auto-enable the Developer options on your Android device.
  • Restart your Android device, now attempt to connect your phone to Windows 10 PC via USB cable.

Still, need help? try turning on the Airplane mode, your Android phone will be recognized by windows 10 and you’ll be able to transfer files without any problems.

Also delete cache and data for External Storage and Media Storage app, from Phone settings -> Apps ->choose Show system apps. Select the External Storage and Media Storage app and delete its cache and data.

Did these solutions help fix Android phone not showing up on pc or windows 10 doesn’t recognize Android phone? Let us know on comments below.

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