Microsoft Store Won’t Open in windows 10? 7 ways to fix

Microsoft Store on Windows 10 allows download and manage apps, games, and other digital content. However, sometimes you may encounter issues where the Microsoft Store fails to open, crashes unexpectedly, or remains stuck on a blank screen. Users report, Microsoft Store app won’t open after the Windows 10 update or closes immediately after opening. The main culprit behind this problem is the local caches that might be corrupted. Again, Incorrect date, time, or region settings, Internet connection issues, outdated Windows version, or problems with the app itself also cause Microsoft Store not opening. Whatever the reason, here are effective solutions help you get the Store working again.

Why Microsoft store not responding?

There are several potential causes Microsoft Store is not opening. Common issues include problems with the cache, network connectivity, date and time settings, or app corruption.

• Corrupted Cache: The Microsoft Store’s cache can become corrupted, preventing it from launching properly.
• Outdated Windows: Older versions of Windows 10 may have bugs that affect the Microsoft Store.
• Incorrect Time and Date: Mismatched time and date settings can disrupt communication with Microsoft’s servers.
• Network Issues: Slow or unstable internet connection can prevent the Store from accessing necessary resources.
• Corrupted Files: System file corruption can also impact the Store’s functionality.

Reset the Microsoft Store Cache

A corrupted Store cache can stop the app from launching or cause it to freeze.

• Press the Windows key + R, type wsreset.exe, and press Enter.
• The WSReset tool resets or clears the Windows Store without changing the account settings or deleting installed apps.
• A blank Command Prompt window will open. It will clear the caches of the Windows Store. After about ten seconds the window will close and the Microsoft Store will open automatically.
• Check this time Microsoft is stable now there is no more errors occurs.

Restart Your Computer

Temporary background glitches often prevent apps like Microsoft Store from opening. A simple restart clears background processes, resets memory, and refreshes system services.

• Click the Start menu, then select the Power icon > Restart
• Wait for your system to reboot, then try launching Microsoft Store again.

Check Date, Time, and Region Settings

Microsoft Store relies on the correct date, time, and location settings to sync with Microsoft servers. Therefore, ensuring that your computer’s date and time are set correctly can be an effective solution.

• Open settings using the keyboard shortcut Windows + I
• Click Time & Language, then Date & time
• Turn on Set time automatically and Set time zone automatically
• Click on Region from the left panel and ensure the Country or region is correctly set

Once done, close Settings and try opening the Store again. This also helps with certificate validation and secure connections.

Disable the Proxy connection

Sometimes, may your proxy settings might be stopping your Windows store from opening. Try to disable the proxy connection and then launch the applications and check.

• Search for and open “Internet Options”.
• Under the “Connections” tab click on “LAN Settings.”
• Uncheck Use a proxy server for your LAN and click on “OK”.

Run Windows Store Apps Troubleshooter

Windows 10 includes built-in troubleshooters that detect and automatically fix common issues. The Windows Store Apps troubleshooter is specifically designed to resolve problems with Store apps.

• Open Windows settings then Update & Security.
• Select Troubleshoot on the left-hand side and click the Additional Troubleshooter link
• Scroll down to locate the Windows store, select it and click Run the troubleshooter.

Let the tool scan and apply fixes. It may fix background services, registry issues, or permission conflicts.

Reset Microsoft Store via Settings

Over time, Microsoft Store may collect corrupted cache or configuration files. Resetting the app clears all temporary data and restores its default state, without uninstalling it.

• Open Windows settings (Windows + I)
• Click Apps, then Apps & Features,
• Search for Microsoft Store and select Advanced options.

• A new window opens. Click reset to reinstall the app and revert to its default settings.
• You’ll receive a warning that you’ll lose data on this app. Click ‘Reset’ again, and you’re done.

Once reset, reopen the Store. You may need to reconfigure some settings, but your installed apps remain untouched.

Check Your Internet Connection

Microsoft Store requires a stable, active internet connection to load content and connect to Microsoft’s servers. If your connection is slow or intermittent, the Store may refuse to open.

• Try opening websites to confirm your internet is working.
• Switch to a different Wi-Fi network or try a wired Ethernet connection.
• Restart your modem/router.
• Disable VPN or proxy if you’re using one.
• Run Windows Network Troubleshooter via Settings.

Once your internet is stable, open the Store again. If it still fails, move to the next step.

Re-register Microsoft Store Using PowerShell

If the Microsoft Store installation is broken or its registry entries are missing, re-registering the app via PowerShell can restore it.

• Right-click the Start menu and select Windows PowerShell (Admin)
• Copy and paste the following command:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

• Press Enter and wait for the process to complete
• This command reinstalls and re-registers the Store app for all users on the system.
• Restart your computer and check if the Microsoft Store works

Create a New user account

If your current user profile is corrupted, it can affect apps like the Microsoft Store. Creating a new user account can help you verify if the issue is profile-specific.

1. Go to Settings > Accounts > Family & other users
2. Click Add someone else to this PC
3. Choose I don’t have this person’s sign-in information > Add a user without a Microsoft account
4. Set up a new local account
5. Log out and sign into the new account
6. Try launching the Microsoft Store

Microsoft often releases fixes for bugs and app issues through system updates. Installing the latest updates ensures compatibility and improves overall stability. Again Missing or corrupted system files can prevent essential apps from working correctly. Running System File Checker scans for such issues and attempts to repair them.

FAQs

Q1. Can I uninstall and reinstall the Microsoft Store?
Not directly via Settings, but you can re-register it using PowerShell commands.

Q2. Does resetting the Microsoft Store delete installed apps?
No, resetting the Store only clears its app data and cache. Your apps remain intact.

Q3. What if Microsoft Store works in a new account but not my main one?
This likely indicates a corrupted user profile. You can back up your files and switch to the new account permanently.