Microsoft store Won't Open windows 10

Microsoft Store app won’t open after the Windows 10 update, Microsoft Store not opening or closes immediately after opening? The main culprit behind this problem is the local caches that might be corrupted. If you are also experiencing similar problem with the Microsoft store Here are some effective solutions you may apply.

Why Microsoft store not responding?

The Microsoft Store app caches some details about installed and available apps to speed up the process of browsing them and improve the responsiveness of the Store app. But sometimes due to a corrupt system file or bug on the latest update, this cache may get corrupted or damaged. That results Microsoft store being unresponsive, Microsoft store won’t open or close immediately after open.

Fix Windows 10 store won’t open

Whenever you experience problems with the Microsoft store such as the Microsoft store not working, the Microsoft store opens and closes immediately or the Microsoft store not loading or downloading apps apply the solutions listed below.

Run WSReset.exe command

  • Press Windows key + R, type wsreset.exe, and press Enter.
  • The WSReset tool reset or clear the Windows Store without changing the account settings or deleting installed apps.
  • A blank Command Prompt window will open, It would clear the caches of the Windows store. After about ten seconds the window will close and the Microsoft Store will open automatically.
  • Check this time Microsoft is stable now there is no more error occurs.

Check Date & time are correct

Another common reason that might cause the Microsoft Store doesn’t launch is incorrect Date & time settings. Basically, the Store app requires an Internet connection to connect to Microsoft server to download or install apps and games. And if your PC time zone is different from your region then you will get errors while launching the app store, because its data compares the date and time and fails to load if the comparison is not equal. For that, you must update the time and date according to your region.

  • Open settings using the keyboard shortcut Windows + I
  • Click Time & Language, then Date & time
  • Here adjust the exact time zone depending on your region.
  • Restart Windows and open the Microsoft store, check problem is resolved.

Also, you can right-click on task manager and select adjust date/time. From here adjust date and time according to your timezone.

Set date time automatically

Disable the Proxy connection

Sometimes may Your proxy settings might be stopping your Windows store from opening. Try to disable the proxy connection and then launch the applications and check.

  • Search for and open “Internet Options”.
  • Under the “Connections” tab click on “LAN Settings.”
  • Uncheck Use a proxy server for your LAN and click on “OK”.

Disable Proxy server

Windows Store App troubleshooter

Run the windows store troubleshooter that automatically detects and fixes some of the basic issues that might be preventing your Store or apps from running – such as lower screen resolution, incorrect security or account settings, etc.

  • Open Windows settings then Update & Security.
  • Select troubleshoot on the left-hand side the click additional troubleshooter link
  • Scroll down to locate the Windows store, select it and click Run the troubleshooter to allow Windows to check and fix the problems prevent the windows store from opening properly.

Microsoft store app troubleshooter

Reset Microsoft Windows Store from the settings

  • Open Windows settings, (Windows + I)
  • Click Apps, then Apps & Features,
  • Search for Microsoft Store and select Advanced options.

Microsoft store advanced option link

  • A new window opens, click reset to reinstall the app and revert to its default settings.
  • You’ll receive a warning that you’ll lose data on this app. Click ‘Reset’ again, and you’re done, Restart windows And Check Windows store working properly.

Reset Microsoft store

Re-register Microsoft store

If none above solutions work for you, then create a new local cache folder and rename the old cache folder. that most probably fixes the problem for you.

Open This PC on the desktop, look for the View tab and checkmark the Hidden items.

Now navigate to the following path.


Note: Replace username with your current login user account name.

Now In the LocalState folder, Look for the folder named cache if you find the Cache folder, rename it Cache.old. Then create a new folder and name it Cache. If the Cache folder doesn’t exist by default, simply create an empty new folder and name it Cache. Now close File Explorer and reboot Windows, On the next start open the Microsoft Store and check the problem is resolved.

If not then, Right click on the start menu and select PowerShell (admin)

Then execute the following command.

$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

Restart Windows and check the Store app working properly.

Create a New user account

Try these steps to create a new user account and check if it fixes the issue.

  1. Go to Settings.
  2. Choose Accounts and then select Other User Accounts towards the left.
  3. Select Add an Account.
  4. Enter a user name and hit Next.
  5. Click on Finish.
  6. Sign out from the current Account and Log into the new account.
  7. Check if the issue persists.

Did these solutions help to fix Microsoft Store won’t open, the Microsoft store not opening or closes immediately after opening? Let us know in the comments below, Also read:

Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.