Windows 10 Tips and How to Guide

Feature update to windows 10 version 2004 stuck at preparing to install

Windows 10 version 2004 update stuck at downloading - 100% for hours or fails to install, here how to fix and get it running again.

Finally, Microsoft has started the Automatic rollout process of Windows 10 version 2004 for everyone. And all Devices automatically upgrade to Recent windows 10 May 2020 Update via windows update. If still your machine not upgraded to the latest Windows Version 2004, You can Manually Upgrade To Windows 10 May 2020 update using Upgrade Assistant Tool, Media Creation Tool or using Windows 10 ISO file. For some users, the Windows 10 upgrade process has been a pretty smooth affair. For others, there have been several issues. Some users report feature update to Windows 10 version 2004 stuck installing for hours, The upgrade or installation process Fail with Different Error etc.

Windows 10 version 2004 stuck

There are several things, Which cause the installation Stuck, hang or fail. It may be corrupted system files, Security software, Not enough Disk Space, corrupted update cache files, pending updates, the speed of your internet connection etc. If you are to upgrade to windows 10 version 2004, but you find yourself stuck in the middle of the process. Here we have 5 Effective solutions help to fix windows 10 Upgrade Problems.

Windows 10 feature update 2004 stuck downloading

  • Before performing any solution first Make sure you have Enough free Disk space to download and install the upgrade ( 32 GB free space For 32 bit and 32 GB free space for 64-bit windows ).
  • Install the latest updated antivirus software and Perform A full system Scan, To make sure there is any virus, malware not causing the issue. Again Try with Disable the Security Software and perform Upgrade process.
  • If there are any USB devices (like printers, USB flash drives, etc.) connected to your PC, you can try removing it from your PC.
  • Also, check for pending updates which can cause Stuck while upgrade process. You can do this from Settings -> update & security -> check for updates.
  • Make sure you have a stable internet connection, and it does not disconnect while downloading the updates.
  • Start windows clean boot state and check for updates, that fix the problem if any third party service confliction causing the update installation problem.

Run Windows Update Troubleshooter

To Fix Most Of Windows update Related problems, Microsoft Has an official Windows Update Troubleshooting Tool Which helps to find and fix the problems which cause to install and upgrade windows. Also this tool can be helpful to fix some commonly seen windows update error codes: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020, and others. Before performing any other solutions we recommend Run the tool and let windows to fix the problem itself.

First, download the Tool from given link, And run this as administrator.

  1. Or you can use the inbuilt tool from Settings
  2. Update And Security, click on Troubleshooting
  3. select option Windows update and click Run the troubleshooter.
  4. This will scan for the problems prevent windows update to install properly And try to fix them itself.
  5. Restart Windows after complete the troubleshooting process.
  6. And again check for updates from settings, update & Security and check for updates.

windows update troubleshooter

Reset Update Components

If Windows Update Troubleshooting Tool fails to fix the issue Then Try to Clear the update components. This is the most applicable solution Fix update installation, Windows upgrade stuck, Fail with Different Errors etc.

Note: Updates Store on Software Distribution and Catroot2 Folder. Due to any reason if any files on these folders get corrupted, missing you may face update installation / Upgrade stuck or fails with different error codes. 

To clear the update component first we need to stop some windows update related services.

  • Press Windows + R, type services.msc and hit the enter key.
  • On Windows Services Scroll down and look for windows update service Right-click on it and select stop.
  • Again Look for Background Intelligent Transfer Service (BITS) Right-click and select Stop.

Following steps clear windows update cache

Open file explorer using Windows key + E  and navigate C:\Windows\SoftwareDistribution\download.

Delete all files and folders inside the download folder (Don’t delete the download folder itself) To do this by press ctrl key + A to select all and hit the del key on the keyboard.

Note: Don’t worry about these files, these are update cache files. When you next time check for windows updates this will download fresh one from the Microsoft server.

Clear Windows update cache

Again Open Windows Services and Start Services Which you stopped before. Simply Right-click on Windows Update service and select Start again Right click on Background Intelligent Transfer Service select start.

Now Check for updates, hope this time you get Upgrade to windows 10 1809 successfully.

Run DISM command to fix frozen Windows Update

Corrupted system files, damaged OS files also can cause Different problems while Upgrade to a new Windows version. If after reset update components still windows 10 upgrade stuck for you then you need to run System File Checker (SFC) combined with the Deployment Servicing and Management (DISM) tool in Command Prompt to repair damaged system files,

Repair image files with DISM

  • Open the command prompt as administrator,
  • type command DISM /Online /Cleanup-Image /RestoreHealth and press enter key,
  • DISM will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10

Run system file checker

  • Open the command prompt as administrator,
  • Type command sfc /scannow and press enter key
  • This will scan your device and repair any system files using the good files from the local image to restore the health of Windows 10

You only have to wait until 100% complete the scanning process.

If you still notice feature update to Windows 10 version 2004 stuck downloading Try to Upgrade Windows 10 May 2020 update using the media Creation Tool.

Also read

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More