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Cumulative update “KB4103721” fixed Windows 10 freezing issue affecting Chrome

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Update: ( 08/05/2018 ) Finally, we’ve some good news here. The cumulative update KB4103721 released for Windows 10 version 1803 includes a fix for Chrome and Cortana freezing issues.

KB4103721 changelog confirms this.

“Addresses an issue that may cause some devices to stop responding or working when using applications, such as Cortana or Chrome, after installing the Windows 10 April 2018 Update.”

So the update not only fixes Chrome issue but of Cortana’s also. Some users who have installed the update confirmed the issue has been resolved on Chromium bug page.

You can read windows 10 version 1803 cumulative update KB4103721 complete changelog here

Microsoft working to fix Windows 10 freezing issue affecting Chrome on may 8 patch update

Post Publish Date 04/05/2018: Recently a number of users reported on social media forum that Windows 10 April 2018 Update version 1803 freezing or hanging after launching Google Chrome. Thankfully, users won’t have to wait long for the fix, Recently Microsoft acknowledges the issue (Google Chrome freezes in Windows 10 version 1803 ) in a post on its forum and promised Microsoft is working on a fix and plans to release it in a May 8 update.

Also, Company gives a few potential fixes

  • If you have a computer with a physical keyboard, press the Windows logo key + Ctrl + Shift + B.
  • On a tablet, simultaneously press the volume-up and volume-down buttons three times quickly (within 2 seconds ).
  • On a laptop, close the laptop’s lid.

Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B.

Also If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.

If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Did you have installed windows 10 version 1803 on your system Or experienced the Chrome bug while using the Windows 10 April 2018 update? Share your experience on comments below.

Source Microsoft
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