How To fix Microsoft Store cache may be damaged On Windows 10


Windows 10 apps not performing well, Apps suddenly stopped working and running Microsoft App Troubleshooter, results Microsoft Store cache may be damaged. A number of users report error 0x80073D05 Microsoft Microsoft Store not working after the windows 10 upgrade. If you’re also experiencing the same issue, here are effective solutions to fix Microsoft Windows 10 store problems.

Microsoft Store cache may be damaged

Before go ahead, Make sure your computer’s date, time and time zone are set correctly.

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Latest Windows updates installed on your system. Or check for updates from settings, Update & security.

Start Windows 10 clean boot state and check Microsoft store apps working properly. If yes then any of the startup services causing the problem?

Run DISM command and system file checker to check and make sure corrupted, missing system files not causing the problem.

Reset Microsoft Store Cache

Clearing and resetting Windows 10 Store cache will fix Different Microsoft Store errors Microsoft Store Cache May Be Damaged, App installation problem, the Microsoft store won’t open, the Microsoft Store app freezes and crashes itself etc.

  1. Press Windows Key + R then type “wsreset.exe” and hit enter.
  2. This will reset the Microsoft Store without changing any of your settings or installed apps.
  3. And windows will automatically open the Microsoft Store upon the reset operation getting completed.
  4. You should now be able to access and use the Microsoft Store properly.

Reset the Store cache folder in App Directory

  • Press Windows + R, type %LOCALAPPDATA% and ok.
  • Now navigate Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalState
  • In the LocalState folder, look for the folder named Cache,
  •  Right-click and Rename it cache.old
  • Now right-click in an empty area then select New > Folder and name it to cache. reboot your PC and again open Microsoft Store.
  • Note: If the Cache folder doesn’t exist by default, simply create an empty new folder and name it Cache.

Delete the Windows.old folder

Reinstall Microsoft Store

If the problem still persists, then you might have to reinstall Microsoft Store to give it a clean slate.

  • Press Windows + X and select settings,
  • Then click apps and Apps & features.
  • Search for and select Microsoft store -> Advanced options
  • Click Reset, and you’ll receive a confirmation button.
  • Click Reset and close the window.
  • Restart your computer and check if the problem has been sorted out.

Reset Microsoft store

If the problem exists there, then

Press Windows + X select PowerShell (admin)

copy and paste the following command and press enter.

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Restart windows after executing the command and check Microsoft store working properly.

Check with  new User Account

Still, you didn’t find the solution try to create an new local account on your computer (with Administrative privileges) and sign-in with the new account.

To Create a  new User Account on your windows 10

  • Open the command prompt as administrator,
  • Type the command below and press the enter key.

net user UserName  /add

* Replace the  UserName  with your preferred  username:

Add user account using command prompt

Then give this command to add the new user account to the Local Administrators Group:

net localgroup administrators UserName /add

e.g. If the new username is “User1” then you have to give this command:
net localgroup administrators User1 /add

Sign out and logon with the new user. And check you will get rid of Microsoft Store problems.

Did these solutions help to fix Microsoft store problems, Microsoft store cache may be damaged. Let us know in the comments below, also read:

Steve Ballmer
Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.

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