If you are a Discord user, you may have experienced the annoying issue of Discord keeps connecting and disconnecting randomly during voice chats or games. Several users report Discord keeps disconnecting when playing games. Unstable or weak internet connection to outdated Discord app, third-party app conflict, and corrupted app cache are some of the common reasons why you are encountering this issue. In this article, we have some of the best possible solutions that can help you fix the Ddiscord keeps disconnecting and reconnecting problem and enjoy Discord without interruptions.
Why does Discord keep disconnecting
There are several possible reasons why Discord keeps disconnecting on Windows 11. Some of the common ones include:
- Unstable or weak internet connection leads to frequent Discord disconnects.
- Discord may be blocked by Firewall or antivirus software, causing Discord keep disconnecting
- You may be Using an outdated version of the Discord app causing compatibility issues.
- High traffic on Discord servers can lead to temporary disconnections.
- Conflict with other running applications may disrupt Discord connectivity.
- Cached data issues may contribute to Discord disconnect problems.
Hardware acceleration settings in Discord may cause instability or Problems specific to voice channels, such as server or connection issues also the reason why Discord keeps connecting and disconnecting.
Before we start troubleshooting, make sure you have the latest version of Discord installed on your PC. You can check for updates by right-clicking the Discord icon on the system tray and selecting Check for Updates. Also, make sure your internet connection is stable and fast enough to support Discord
Restarting the computer is a universal solution for a variety of problems.
Check Internet connection
One of the most common causes of Discord disconnecting and reconnecting is a poor or unstable internet connection. This can happen due to various factors, such as network congestion, router settings, firewall settings, antivirus software, VPNs, etc.
- Run a speed test to see if your internet speed is sufficient for Discord. You can use online tools like Speedtest.net or Fast.com to measure your download and upload speeds
- Sometimes, simply turning off and on your networking devices can refresh your connection and solve some issues. You can also try unplugging them from the power source for a few seconds and plugging them back in.
- If possible, connect your computer directly to your router using a LAN cable. This can improve your connection stability and reduce interference from other wireless devices.
- If you are using a VPN service, it might affect your connection speed and quality. You can try disabling it or switching to a different server location.
Virtual Private Networks or VPNs can be useful for many tasks. They can boost your privacy and online safety. They can also help you overcome regional restrictions.
Update Discord app
Sometimes, updating the app can fix some bugs and improve its performance. You can check for updates by clicking on the cog icon next to your username and selecting Check for Updates. Alternatively, you can download the latest version from Discord’s official website.
Again running the app with elevated privileges can solve some permission issues and improve its functionality. You can do this by right-clicking on the Discord shortcut or executable file and selecting Run as administrator.
Also for a few users changing the app’s compatibility mode can make it run better on different versions of Windows. You can do this by right-clicking on the Discord shortcut or executable file, selecting Properties, clicking on the Compatibility tab, checking the box next to Run this program in compatibility mode for, and choosing Windows 10 or 8 from the drop-down menu.
Check the Discord Server Status
Sometimes, the problem is not on your end, but on Discord’s servers. If there is an outage or maintenance going on, you may experience disconnecting issues. To check the status of Discord’s servers, you can visit the Discord Status page and see if there are any incidents or degraded performance reported.
This website has live information regarding Discord’s API, Media Proxy, Search, and Push Notification servers.
If everything is green on Discord’s side, your issue will need to be resolved locally, But If Discord’s servers are down, you will have to wait until Discord resolves them.
Change Voice Channel Server Region
Another possible cause of Discord disconnecting and reconnecting is the Voice channel server region you are currently connected to. If the region is too far from your location or has high latency, you may experience poor voice quality and connection drops. To fix this, you can try changing the call server region to a closer or more stable one.
- Click on the name of the voice channel you are in.
- Right-click a voice channel, select Edit Channel, and Click on Region Override.
- Select a different region from the list, and Click on Save Changes.
For example, choose USA if you are based in Europe. Alternatively, try setting it to Automatic.
Disable QoS High Packet Priority
Discord has a feature called Quality of Service (QoS) High Packet Priority that is supposed to improve voice quality by prioritizing voice packets over other network traffic. However, this feature can also cause problems with some network configurations and routers, resulting in disconnecting issues.
- Open Discord and click on the User Settings icon (the gear icon next to your username).
- Click on Voice & Video under App Settings.
- Scroll down and uncheck the box next to Enable Quality of Service High Packet Priority.
- Restart Discord and see if the problem is fixed.
Clear the Discord Cache
Discord stores temporary files and data in a cache folder on your PC. This helps improve performance and loading speed, but it can also accumulate over time and cause various issues, including disconnecting and reconnecting problems. To fix this, you can try clearing the Discord cache and see if that helps.
Sometimes, clearing the app’s cache and data can resolve some issues and free up some space.
- Close Discord completely by right-clicking the Discord icon on the system tray and selecting Quit Discord.
- Press Windows + R to open the Run dialog box, Type %appdata% and press Enter.
- Here delete discord folder, Restart your PC and launch Discord again.
Allow Discord on the Windows Firewall
Your Windows Firewall can sometimes block Discord or its related processes from connecting to its servers, resulting in disconnecting issues. To fix this, you can try allowing Discord through your Windows Firewall and see if that helps.
- Press Windows + I to open Settings, and click Privacy & Security.
- Go to Windows security then Click on Firewall & Network Protection.
- Click on Allow an app through Firewall, then Change settings.
- Scroll down and check the boxes next to Discord for both Private and Public networks.
- Click on OK.
Pause Anti-Virus Protection
Similar to the Windows Firewall, your anti-virus software can also interfere with Discord and cause disconnecting issues. To fix this, you can try pausing your anti-virus protection temporarily and see if that helps.
Locate your anti-virus icon on the system tray (bottom right of the screen) and right-click it. Select Pause protection or Disable protection or a similar option (depending on your anti-virus software).
Choose how long you want to pause it (usually 15 minutes or until restart). Launch Discord and see if the problem is fixed.
Note: Remember to resume your anti-virus protection after using Discord.
Clear the DNS Cache
The DNS cache is a temporary storage of domain name information that helps speed up the loading of websites and online services. However, the DNS cache can also become corrupted or outdated and cause various issues, including Discord disconnecting and reconnecting. To fix this, you can try clearing the DNS cache and see if that helps.
- Press Windows + X and select Windows Terminal (Admin).
- Type ipconfig /flushdns and press Enter.
- Restart your PC and launch Discord again.
Switch to Google Public DNS
Another possible solution to fix Discord disconnecting and reconnecting is to switch to Google Public DNS. Google Public DNS is a free and reliable DNS service that can improve your internet speed and security. It can also help resolve any DNS-related issues that may affect Discord.
- Press Windows + I to open Settings, Click on Network & Internet.
- Click on Advanced Network Settings then Network Adapter Properties.
- Select your network adapter (usually Wi-Fi or Ethernet) and click on Edit.
- Double-click on IPv4 to open properties Select Manual under IP assignment.
- Check the box next to Preferred DNS and enter 126.96.36.199 and Alternate DNS and enter 188.8.131.52. Click on Save.
Reset the Network Settings in Windows
If none of the above methods work, you can try resetting the network settings in Windows. This will restore your network configuration to its default state and remove any changes that may have caused Discord disconnecting and reconnecting issues.
- Press Windows + I to open Settings, Click on Network & Internet.
- Go to Advanced Network Settings then Network Reset.
- Click on Reset now, Click on Yes to confirm.
Note: This will remove all your network settings, including Wi-Fi passwords, VPN connections, etc. You will have to reconfigure them after the reset.
Remove and Reinstall Discord
If none of the above steps work, you might need to reinstall the app completely. This can remove any corrupted or missing files and restore its default settings.
- Press Windows + R to open the Run dialog box, Type appwiz.cpl and press Enter.
- Locate Discord on the list of programs and click on Uninstall.
- Follow the on-screen instructions to complete the uninstallation process.
- Restart your PC, Go to the Discord website and download the latest version of Discord for Windows.
- Run the installer and follow the on-screen instructions to complete the installation process.
- Launch Discord and see if the problem is fixed.
This will ensure that you have a fresh and clean installation of Discord that is free of any errors or corruption.
If none of the solutions above are working for you, it might be a good idea to switch over to the Discord browser app temporarily. Any issues you have with the desktop app are probably unrelated to the browser application, so you shouldn’t encounter any issues while using it.
Not everyone will have luck with the fixes above. If you simply can’t seem to overcome your disconnecting and reconnecting issues, it might be best to contact Discord support.
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