Windows 10 Tips and How to Guide

Microsoft Store install button greyed out, not working after Windows 10 update? Try these solutions

Can t download games or apps from Microsoft store, The install button greyed out for some apps or games after windows 10 update? The reason may various why the Microsoft Store may fail or store downloads are blocked. From a compatibility failure to failure with an update, an unexpected crash, problems with dependencies and even an antivirus may cause this problem. Whatever the reason if you are unable to download apps or games from Microsoft store, the Install button is greyed out for some Apps or Games apply solutions below.

Microsoft Store install button greyed out

Since last Windows 10 1909 update, while attempt to download a couple certain games (Such as Prey, Surviving Mars, and Metro Exodus) from Microsoft Store the install button is greyed out and doesn’t let me click on it,

Microsoft Store Install button greyed out

Note: Solutions listed below also applicable to fix various Microsoft store problems on Windows 10 that include Store app crashes, closes immediately after open, not responding, fails to open with different errors etc.

Most of the time Restart windows 10 helps fix various problems that may be causing because of temporary glitch. Restart your Computer and checking if this problem has been solved.

Check and make sure you have a working internet connection to download apps or games from the Microsoft server.

Also, verify the antivirus firewall not blocking any process of the Microsoft Store and, of course, Disconnect from VPN (if configured on your PC) to make sure regional not limiting the download.

Again sometimes Microsoft store may start causing an issue if your time and date settings are incorrect. So check and make sure the time and region settings are correct.

Sign out from Microsoft store, Restart your PC and sign in to store again using Microsoft store credentials and check if this helps fix the problem.

Navigate following path C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache and delete all files under local cache folder.

Clear Microsoft store cache

  • Close Microsoft Store app, if it’s running.
  • In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.
  • Right-click on WSReset and then click Run as administrator option.
  • Also, you can open run using Windows + R keyboard shortcut, type wsreset.exe and click ok to perform the same action that reset the Microsoft Store cache in Windows 10.

Install Windows updates

Microsoft regularly releases security updates with various bug fixes and security improvements. And installing the latest update for windows 10 may have the bug fix for this problem.

  • On keyboard press Windows + X and select settings,
  • Click on Update & security than Windows update on left,
  • Now check for updates to allow download and install available windows updates from Microsoft server.
  • Once done restart your PC to apply these updates
  • Now open the Microsoft store and try to download some apps or games.

Run Store App troubleshooter

Run the build in Windows 10 store app troubleshooter that automatically detects and fixes problems prevent Microsoft store function normally.

  • Go to Settings app using keyboard shortcut Windows + I,
  • Click on Update & security then troubleshoot on left,
  • Now scroll down and locate Windows store, click it
  • Next, you need to click run the troubleshooter to start the diagnose process.
  • Once the troubleshooting process completes restart your PC and check if the problem solved.

Windows store apps troubleshooter

Reset Microsoft store

If none above solutions help restore the download button on Microsoft store then reset the application to the default probably resolve the issue.

  1. Open Settings.
  2. Go to Apps > Apps & Features.
  3. Find the Microsoft Store and click on it on the right side.
  4. The Advanced Options link appears. Click on it.
  5. A new window opens with options to reset the Microsoft Store to its default settings.
  6. Now the Microsoft store is refreshed it’s like new installed, open the store app and try download apps or games from there.

Reset Microsoft store

Re-register the Microsoft Store

Here another effective way fixes almost every problem starting from Microsoft store app not responding to unable download apps games from Microsoft store on Windows 10.
Re-register the Microsoft Store resolve almost every Microsoft store related problems lets see how to do.

  • First, open PowerShell as administrator, to do this type PowerShell on start menu search right click on first result (Powershell) select run as administrator,
  • Now copy the command below and paste it to PowerShell window (you can do this using keyboard shortcut Ctrl + C to copy and ctrl + V to paste the command)

“& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

  • Hit the enter key on the keyboard to execute the command
  • Once done restart your PC to take effect the changes.
  • Now again open the Microsoft store and try to download some games or apps from there.

Create a Local Windows 10 Account

Again a problem with the current user profile also blocks download apps games from Microsoft store. Let’s create a new local user account following the steps below and check with a new user account if you are able to download apps games from Microsoft store.

  • log in to an account with administrative privileges.
  • Go to settings then click on Accounts,
  • Click Family & other users in the left pane.
  • Then, click Add someone else to this PC under Other users on the right.
  • Next, click the “I don’t have this person’s sign-in information” link.
  • On the Microsoft account dialog box, click the Add a user without a Microsoft account link at the bottom.
  • Enter the name of the user under Who’s going to use this PC and type the password twice under Make it secure.
  • Select three security questions and enter answers for them under In case you forget your password.
  • Then, click Next. Microsoft creates a new local account.

Did these solutions help to Fix Install Button Greyed Out on Apps/Games in Microsoft Store? Let us know on comments below.

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