Can’t install apps from microsoft store windows 11 (9 ways to fix it)

Wondering why you can’t install or update any apps on Microsoft store running windows 11? Here is how to fix the problem

The Microsoft Store is the official marketplace for getting apps and games. With the latest windows 11 Microsoft store app updated with new features and improvements also extend support for Android apps. There is amazing collection of apps and games you can download on your windows 11 PC. But sometimes you may be Unable to install Games and Apps from Microsoft Store in Windows 11.  Users report can’t install or update apps on the Microsoft store just get Code: 80240483. There are multiple reasons why Microsoft store not downloading anything Problems with Internet connection, corrupt store cache, outdated windows version, or Lack of storage space are common. Here we have possible solutions that should come in handy when you can’t install apps from Microsoft Store.

Microsoft Store Not Installing Apps windows 11

  • Clearing the Microsoft Store cache is one of the most effective way to fix the problem.
  • Ensure you’re not connected to Internet through a VPN connection
  • Check Windows date and time are correct and latest windows version is installed.
  • Running windows store troubleshooter is very effective to fix problems with the Microsoft store.
  • A corrupted user profile could be the reason why you can’t install apps or games from the Microsoft store, check with a new user account.

Whenever you experience a problem with your windows 11 PC, reboot your system and try install the app again. This will refresh the operating system, restart all running processes and clear temporary glitches that may prevent installing apps from the Microsoft store.

In addition logout from the Microsoft store and log in again with Microsoft user credentials and try to install the app again.

Cant download apps from Microsoft store

Check Internet connection

You need to connect a stable internet connection to update or download apps, Games from the Microsoft store.

  • Ensure you are connected to working internet,
  • If you are connected to VPN, we recommend disconnect it,
  • You can check your internet speed at or
  • If you are connected to WIFI network, check the wifi signal, or take your laptop/PC closer to the WiFi router.
  • In addition Press the Windows key + R, type ping -t and click ok and check the ping replay. If it breaks between you need to troubleshoot the internet connection first.

Ping command

Free up System drive

Lack of storage space on the system drive is another common reason why you are unable to download apps from the Microsoft store. Free up storage space on your drive. You can run disk cleanup or storage sense or move some files from the desktop and download folder to an external drive to free up disk space.

Clear Microsoft store cache

If you can’t download, update or install apps or games from the Microsoft store, clear the Microsoft Store cache probably the first solution you must try.

    • Open command prompt as administrator,
    • Type wsreset and press Enter key
    • This will clear the windows store cache, soft reset the Microsoft store in the background and after some seconds, the Microsoft Store app will automatically open.
    • Try to download and install the app again.

Update windows 11

Microsoft regularly updates windows 11 with latest bug fixes and security improvements. And you need to ensure the latest windows update installed on your Device.

  • Press Windows key + R, type ms-settings: and click ok to open settings
  • Go to windows update and click on the check for updates button located on the right side to see if there are new updates available,
  • If pending updates are there, allow them to download and install on your computer.

Windows 11 update

  • Now open the Microsoft store on your computer, click on Library (located in the bottom left corner of the screen)
  • click on the Get updates button located on the right side to check if there are available updates for your apps, including the Microsoft Store.
  • If updates are available allow them to download and install, once done you need to reboot your PC.

windows 11 store update

Now check if this help fix the problem where windows 11 prevents downloading or updating apps from the Microsoft store.

windows store troubleshooter

Windows 11 comes with built-in troubleshooting tools that automatically detect and fix common problems on your computer. Let’s run the windows store troubleshooter that detects and fix problems preventing app download or update on windows 11 PC.

  • Press the Windows key + I to open the Settings app
  • Go to System then Troubleshoot and click on Other troubleshooters.
  • Locate the windows store apps and click Run next to it

Windows store app troubleshooter

The troubleshooter, will scan your computer, identify the problems and attempt to fix the issues automatically.

Reset the Microsoft Store app

If clearing the Microsoft cache or running the store app troubleshooter didn’t fix the problem, still Unable to install Games and Apps from Microsoft Store, try to repair or reset the Microsoft Store app on windows 11. This is more advanced than clearing the store data cache, which clears all the settings, preferences and login details.

Note- You don’t have to be concern about losing your games and apps, they will still be on your computer.

  • Press Windows key + X and select installed apps,
  • locate the Microsoft store, click the 3 dots then Advanced options

Microsoft store advanced options

  • This will open a new window with options to repair or reset the Microsoft store,
  • First, try to repair option and check if the problem is solved.
  • If not click the Reset button to restore the Microsoft store its default settings.

Reset Microsoft store

Note – You will see a pop-up that states: “This will automatically delete the app data on this device, including your preferences and sign-in details.” Click Reset

Once done reboot your PC, launch the Microsoft store again, and see if you can download and install apps and Games without any problem.

Repair windows 11 system files

Corrupted system files on your computer are another reason prevent new apps download or install. If the above solution didn’t fix the problem yet, run the DISM and SFC utility that scans and replace windows files with the correct one.

  • Open command prompt as administrator
  • First, run the DISM restore health command Dism.exe /Online /Cleanup-Image /Restorehealth
  • Next, run the system file checker utility command SFC /SCANNOW
  • The above command scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

DISM restore health command

Let the scanning complete, once done reboot your PC, Now open the Microsoft store and try to download any apps or Games from there.

Create a New User Account

The user profile may have been corrupted and prevent new apps download or install. Create a new user account on windows 11 following the steps below and then check if you download and install the application from the Microsoft Store using the new profile.

  • Open command prompt as administrator,
  • Run command net user USER_NAME PASSWORD /add
  • Here make sure to change the user_name and password with the credentials you want to use for the new user account.
  • Now run the command net localgroup administrators USER_ACCOUNT /add to add the newly created account to the “Administrators” group

Sign out from the current account and log in with the newly created user Account. Open the Microsoft store and try to download any app or games.

Re-install Microsoft Store

Still having problem installing apps from the Microsoft store, users report reinstalling it help them fix problems with Microsoft Store.

  • Press Windows key + S, type powershell and select run as administrator,
  • Now copy and paste the following command then press enter key
    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Once done, reboot your PC, then open windows services using services.msc and start or restart the Microsoft Store Install Service.
  • Now open the Microsoft store and try to install apps or Games.

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