How to Reset and reinstall Microsoft Store on windows 11/10

If you encounter issues with the Microsoft Store Reset or reinstalling it can help resolve the problems triggered due to file corruption, temporally glitches and bad updates.


Microsoft Store makes it easy to download and manage apps, games or entertainment on your Windows 11 PC. And with the latest Windows 11, the company introduced a redesigned and optimized Microsoft store that aims to provide a more intuitive and engaging user interface. However, at times, you may encounter issues Microsoft Store is missing or not working after Windows 11 22H2 upgrade.  Few users report Microsoft Store won’t open or Microsoft Store not downloading anything Windows 11.  If the program malfunctions, removing and reinstalling the Microsoft Store can help restore its functionality and resolve any related problems. This article explores Why Microsoft Store acting strangely and How to Remove and Reinstall Microsoft Store on Windows 11 to fix the problem and get it working correctly.

Why Microsoft Store not working on Windows 11?

There can be several reasons why the Microsoft Store may not be working correctly on Windows 11. A slow or unstable internet connection prevents the Microsoft Store from loading or downloading apps. It may be cache and app data of the Microsoft Store become corrupted, preventing app download or Microsoft Store won’t open on Windows 11. Again problems with your user account, can restrict access to the Microsoft Store or prevent it from functioning correctly. Sometimes, third-party antivirus or firewall software, Corrupted system files can cause instability in various Windows components, including the Microsoft Store, and cause the app not working on Windows 11

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How to Fix Microsoft Store on Windows 11

Check Internet connection

To fix the problem with Windows 11 store, the first thing you need to check and ensure the internet connection is working and stable. You can check internet speed at or

Internet Speed test
“© By DG-Studio/Adobe Stock”

Clear Windows Store Cache

Next clear the Windows Store Cache, and this is the fastest way to fix unexpected problems on the Microsoft store.

Press the Windows key + R, type wsreset.exe and press the enter key, A blank Command Prompt console window appears, and the Microsoft Store shows up immediately after.


Correct Data and Time settings

Next, you need to check and Ensure that your date and time settings are accurate, as incorrect settings can prevent the Microsoft Store from functioning correctly. Here’s how to check and adjust them.

Adjust Date and Time in Windows 11

Run the Store Troubleshooter

In addition, Running the Windows Store troubleshooter can help identify and resolve common issues with the Microsoft Store on Windows 11.

  • Press the Windows key + I to open settings, Go to system -> troubleshoot then other troubleshooters.
  • Scroll down and click Run next to Windows Store and let the troubleshooter diagnose and fix any issues related to the Windows Store.

Windows store app troubleshooter

Sometimes, third-party antivirus or firewall software can interfere with the functioning of the Microsoft Store. Temporarily disable them and check if the Store works. If it does, you may need to adjust the settings of your antivirus or firewall to allow the Store access to the internet.

How to Reset Microsoft Store on Windows 11

Windows 11 has built-in options to repair or reset individual apps that help resolve various issues and restore its functionality. And Resetting Microsoft Store clears its cache and resets its settings to default, which can fix problems such as app installation failures, downloads getting stuck, or the Store not opening properly.

  • Press the Windows key + I to open the settings
  • Go to Apps then installed apps, Now Click the menu (three-dotted) button for the Microsoft Store app and click on Advanced options.

Microsoft store advanced options

Let’s first try the repair option that helps eliminate file corruption issues with the application.

Reset Microsoft store

If you are still experiencing problems with Microsoft Store try the Reset option. This will reset Microsoft Store to factory defaults and resolve problems that stem from a broken settings configuration.

Once you complete the steps, restart Windows 11 and check if the store app working without any problem.

How to reinstall Microsoft Store on Windows 11

If repairing or Reset the Microsoft store dint fix the problem, it’s time to uninstall the Microsoft store on Windows 11 and install it from scratch. Microsoft Store is a built-in app, Unlike other applications, you can’t remove it via the installed app console on settings. Instead, you must use an elevated Windows PowerShell console for uninstallation and reinstallation.

  • Press Windows key + S and type PowerShell, right-click on Windows Powershell and select run as administrator,

Open Windows PowerShell

  • Alternatively, you can right-click on the Windows 11 start menu and select Windows PowerShell (Admin)
  • Click on yes if the User Account Control dialog prompt for permission

Now run the following command to uninstall Microsoft Store Windows 11

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Remove Microsoft store windows 11

  • Reboot your PC and Relaunch an elevated Windows PowerShell console again.
  • Next, run the following command to reinstall the Microsoft Store on Windows 11.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Reinstall Microsoft store

Now close the Powershell window and reboot your computer. Now open the Microsoft Store and check if the app working normally.

Update windows 11

In addition, we recommend update Windows 11 to fix potential conflicts between Windows and the Microsoft Store.

  • Press Windows key + I to open the settings app
  • Go to Windows Update then hit Check for updates,
  • If pending updates there, allow them to download and install
  • Once done reboot your computer to apply the changes.

Download Windows 11 update

Repair Windows 11 System Files

Some causes, Corrupted or missing system files can cause various problems, including issues with the Microsoft Store. Windows 11 bring built-in tool Deployment Image Servicing and Management (DISM) and System File Checker (SFC) that scan and repair corrupted system files.

  • Open command prompt as administrator
  • First, run DISM command dism.exe /Online /Cleanup-image /Restorehealth

DISM restore health command

  • Next run the system file checker command sfc /scannow 
  • The above commands, scan and repair any corrupted files on your PC.
  • Wait for the scanning process to complete, once done restart your computer and check if the Microsoft Store is functioning properly.

If none of the above steps resolved the problem, you might consider performing a system restore to a point before the issue occurred. System Restore allows you to revert your Windows installation to a previous state when the Store was functioning correctly.

Also read:

Steve Ballmer
Steve Ballmer
With over 7 years of experience in the IT industry, I have experience in IT support, helpdesk, sysadmin, network admin, and cloud computing. Certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching.

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